Please select your chosen Ticket Zone and when requested enter the name of your employer or organisation.

Failure to do this will result in a delay of the processing of your Ticket.

Selecting a Mobile Ticket will require your Mobile number to be entered as Mandatory.

Kent and Surrey
Zone	Annual Cost	Monthly Cost
01. Dartford Multi Bus Ticket	£790.00	£65.83
02. Gravesend Multi Bus Ticket	£910.00	£75.83
04. Maidstone	£920.00	£76.67
06. Medway	£930.00	£77.50
08. Thameside Multi Bus Ticket	£1,050.00	£87.50
09. Tonbridge & Tunbridge Wells	£840.00	£70.00
11. Kent & Medway	£1,280.00	£106.67

Zone and Service Coverage

* Multi Bus ticket will be valid on the following services in your selected zone

Arriva – 190, 414, 414A, 414B, 477, 480, 481, 482, 483, 489, 490, 491, 497

Fastrack run by Go Ahead – A, AZ, B, C, E

Go Coach – D1, D2, C1, C3, 429

Paper tickets will only be accepted on Arriva Services,. Please select the mobile ticket option if you plan to use services run by Go Ahead and Go Coach

*Kent and Medway Zone tickets will only be valid on Arriva services, not services run by Go Ahead or Go Coach

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Getting Started

You can set up your Arriva Monthly Direct Debit Instruction on-line by providing the following information and selecting "Continue" at the bottom of this page.

By Ticking the box, you agree to the Terms and Conditions and are bound by its terms.

If you do not wish to proceed any further, please close your browser.

If this is a Personal or Business account where you are solely authorised to complete this application, please continue.

You will need these details of your Bank or Building Society name, account number and sort code.

The Details of your Direct Debit Instruction will be sent to you within 5 working days or no later than 10 working days before your first collection.

You can choose either to pay by direct debit on either the 1^st or the 15^th of the month. Please note that the nearest direct debit date will be the default option available to choose.

Registration must be completed at least 10 days prior to either date.

You are paying for a rolling monthly ticket that will continue to rollover every month until you decide to cancel your monthly Direct Debit.

No tickets will be processed until we receive confirmation your payment has been collected.

For Paper Tickets:

Once we receive confirmation that your first collected payment is cleared, the process to print and dispatch your ticket takes approximately10 days.
If you choose to have your direct debit payments taken on the 1st of the month, your ticket will be valid for use from the 12th of the month.
If you choose to have your direct debit payments taken on the 15th of the month, your ticket will be valid for use from the 27th of the month.
Thereafter a new ticket will be sent to you every month, a few days before your current one expires.
When boarding the bus, please ensure to show the driver your current valid monthly ticket.

For Mobile Tickets via the Arriva App:

Selecting a mobile ticket will require you to enter the ticket holder's mobile phone number as mandatory.
To receive the m-ticket, the ticket holder must have downloaded and installed the Arriva UK Bus App on their mobile phone.
Once installed, the ticket holder must then create an app account for themselves by registering their details, including their email address and mobile phone number
Only after we have received confirmation that your first collected payment is cleared, an annual m-ticket will be sent to the ticket holder’s app account.
Depending on the date of your first payment, you should receive your m-ticket no later than the 11th or 26th of the month.
You will find this in the ‘my tickets’ tab on the app and must activate the ticket before you use it for the first time.
Once activated, a QR code containing the ticket will appear in the ‘my tickets’ tab on the app.
When boarding the bus, please ensure the QR code is ready to be tapped on the ticket machine located by the driver.

By using our service you are agreeing to these terms and conditions.

If you have any queries please contact us within 7 days of receipt of these terms and conditions.

Download T&Cs here - Arriva Direct Debit Tickets

Tick to accept Terms and Conditions